FAQ
Know before you go
How can I buy tickets for the 007 Action Vienna exhibition?
Tickets are available online at the Fever website here and also through the Fever app (available for download in App Store and Google Play Store). Tickets can also be purchased on-site at METAStadt. Tickets at the box office can only be purchased if they are still available online. If a time slot is sold out online, tickets for that time slot cannot be purchased on-site either.
Please note: Even if tickets are available online, they may be sold out by the time you arrive at METAStadt. It is advisable to buy tickets online if you want to ensure that you can visit the exhibition at a specific time.
What hours is 007 ACTION VIENNA (“Exhibition”) Open?
The Exhibition is open from Tuesday to Sunday every week. Check the ticketing page of our website for the most up-to-date schedule
How can I get help with my ticket purchase?
Please fill out this form if you are in need of assistance.
How long will my visit take?
The Exhibition is self-guided, and we expect guests to spend 60 to 90 minutes within the exhibition.
What if I’m running late to my time session?
Sessions are sold in 30 minutes increments; you will have the full 30 minutes window to arrive for your session. If you are later than 30 minutes, we will be able to accommodate you in a following session if space permits.
Can I leave and come back?
Tickets for the Exhibition provide one-time entry. Once guests are inside the Exhibition, they may not exit and re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
Is parental supervision required?
All guests aged 15 years and under should be accompanied by a guest of at least 16 years of age.
What age is 007 ACTION VIENNA suitable for?
Guests of all ages may experience 007 ACTION VIENNA.
Can I take picture inside the Exhibition?
Yes! We encourage visitors to take picture inside the Exhibition, to share them with their friends and family and to share with us at images@007ActionExhibition.com
Will there be a cloakroom at the Venue?
A cloakroom will be operated at the Venue and standard fees will apply.
How to get there
What is the address of 007 ACTION VIENNA?
The Exhibition is presented at the METAstadt located at Dr. Otto-Neurath-Gasse 3, 1220, Vienna, Austria.
How do I get to the Exhibition?
Car: Directly on the Südosttangente A23: Coming from the north, exit Hirschstetten, coming from the south, exit Stadlau.
Tram: From station U1 Kagran station or U2 Hardeggasse station with tram line 25 to “Erzherzog Karl Straße”, duration: 9 minutes.
Bus: From station U1 Kagran with line 26A bus (direction Großenzersdorf) to station Erzherzog Karl Straße (150m from METAStadt, duration: 8 minutes.
Rapid transit: S80 station “Erzherzog Karl Straße” (150m from METAStadt).
Ticket Information
What is the difference between the ticket offers available?
Timed-Entry Tickets: Choose this ticket type to enter on your selected date at any time during your chosen 20 minutes window. For instance, if you purchased a 13H00 ticket, you may enter anytime between 13H00 and 13H20. Select a date, find the ticketing section of our website, and from there select your preferred time session.
Flex Tickets: Guaranteed entry at any time on the date selected at purchase.
At what age do children need a ticket?
Children under 6 years old can enter the exhibition for free when accompanied by a supervising adult. Due to restriction within the venue, and for safety reasons, strollers are not permitted inside the Exhibition premises. Visitors arriving with strollers will be asked to check them in the Exhibition’s cloakroom and pay the requested fee to store them.
What are the parameters for “Kid” tickets?
Visitors between 6 and 15 years old will be allowed to purchase a Kid ticket.
What are the parameters for “Student” tickets?
Visitors holding a valid Student Card will be allowed to purchase a Student ticket.
What are the parameters for “Senior” tickets?
Visitors who have a valid ID showing that they are over 65 years old are allowed to purchase a senior ticket.
What are the parameters for “Big Family” tickets?
Big Family ticket package will be accessible to parties consisting of two (2) adults and (2) Kids, or one (1) adult and three (3) Kids.
Group tickets
The minimum number of patrons in a Group is six (6). Everyone in a group is considered an adult, independent of age.
SCHOOL GROUPS
The minimum of patrons per School Group is thirteen (13). Everyone in the Group must be a school student, except for two (2) teachers, or adult-in-charge. Every School Group comes with two (2) free access for each teacher or adult-in-charge.
Guest with limited mobility
Carers will get a coupon to get their free entry ticket filling this form.
Guests Accommodations
What health and safety measures do you take?
007 ACTION VIENNA is committed to the health and safety of our staff and guests. As such, all local, state, and territorial regulations that could apply are followed.
Is 007 ACTION VIENNA accessible for guests with limited mobility?
Yes!
Can I bring a backpack into the Exhibition?
Due to restrictions within the Venue, and for security reasons, backpacks are not allowed in the Venue. There will be no exception to this rule. Visitors arriving at the Venue with backpacks will be asked to check them at the cloakroom and pay the requested fee.
Are strollers allowed in the Exhibition?
Due to restriction within the venue, and for safety reasons, strollers are not permitted inside the Exhibition premises. Visitors arriving with strollers will be asked to check them in the Exhibition’s cloakroom and pay the requested fee for such service.
Are animals allowed in the Exhibition?
Only service animals are allowed in the Exhibition.
Exhibition General Information
Are all items shown in the Exhibition be the same as previous and future cities visited by the Exhibition?
Because we are strictly showcasing originals – there are no replicas in 007 ACTION VIENNA – and there are several 007 themed event presented around the world, the items shown may vary from one city to the other. Though the Exhibition’s Curator always make sure that what is displayed amaze the visitors and fulfil their expectations.
What other places will the Exhibition travel to?
Other cities have not yet been announced at this time. We encourage you to check our website from time to time for update.
I have other questions about the Exhibition:
Please write us at info@007ActionExhibition.com and we will respond at the earliest convenience.